Support

How can we help?

PackTutor™ is made by a small team at Crimson Wolf LLC. Write to us and a real person will answer.

Email supportcontact@crimsonwolf.llc Common questionsPrices, formats, offline use and more Privacy policyWhat we collect and why Terms of useThe rules for using PackTutor

Send feedback from the app

The quickest way to report a problem is from inside PackTutor: tap your avatar to open your profile, then Send feedback. It includes your app version, which helps us find the problem faster. For a card that scanned wrong, use Report a problem on the scan result.

Delete your account

Tap your avatar in PackTutor to open your profile, then Delete account. This removes your account and everything synced with it from our servers. Cards and decks kept only on your device stay there until you delete the app.

Subscriptions and refunds

PackTutor Pro is billed by Apple. To cancel, open Settings on your iPhone, tap your name, then Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com. Already bought Pro on another device? Use Restore Purchases on the Pro screen.

Report a deck or a player

Use Report on any public deck or profile in the app, or write to contact@crimsonwolf.llc with a link.